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  / Services / DSL / What do I need?
ADSL service currently requires that you be located within 18,000 feet (approx. 3 1/2 miles) of a Qwest equipment facility. Most communities within the Qwest service area currently accommodate ADSL (Greater Phoenix metro area, Prescott and Flagstaff). If you are interested in ADSL service please complete AZnetgate’s ADSL Application. An engineering survey will then be performed to determine if your location can receive ADSL service. After it is determined that ADSL service is available at your location, you will be sent a short questionnaire to gather the information necessary to complete the installation of your ADSL service. If at any time you have questions regarding an installation AZnetgate will be happy to assist you.

ADSL works in conjunction with your existing telephone line. Equipment is installed at the telephone companies’ facility location, which allows Internet data to be sent over your telephone line. Because the data is sent by way of a high frequency signal on your existing telephone lines, some telephones will experience a slight background noise that sounds like rushing water. Filters are available for those telephones. These filters should also be placed on FAX machines, modems and other equipment attached to the line carrying the ADSL signal. One filter is included in the ADSL modem kit. Although ADSL is provided over your existing telephone line, the technology allows you to use the Internet while making and receiving standard telephone calls.

The installation of the filters is very simple. The line cord for the telephone (or FAX, modem, etc.) is unplugged from the wall receptacle, the filter is plugged into the receptacle and the telephone is plugged into the filter.

If you have a large number of devices needed filters, a single filter can be installed at a central point on your telephone circuit. This may require the assistance of a person knowledgeable in telephone wiring. Aznetgate can provide these services through a local telephone installation company. These services, as well as any other on site assistance needed are available at extra charge.

Also needed is an ADSL modem. This modem is significantly different than a standard computer modem. You may purchase the modem directly from AZnetgate or from the vendor of your choice. Please contact AZnetgate for a list of ADSL modems known to work with Aznetgate’s ADSL service. The ADSL modems sold by Qwest WILL work with Aznetgate’s ADSL service. So if you currently have Qwest/MSN ADSL service and wish to switch to Aznetgate’s UNINTERRUPTED ADSL service your modem investment will not be lost.

The installation of the ADSL modem is also a simple process. The ADSL modem is plugged into a telephone receptacle. Your computers network card or network hub is then plugged into the ADSL modem. If a hub is used, all computers that will use the ADSL service must be plugged into the hub. The ADSL modem kit sold by AZnetgate includes all of the cables and supplies necessary to connect a single computer to the Internet through ADSL service.

Your computer needs an Ethernet network card (no computer modem is required). Ethernet cards are readily available for PCs and most Macs. If you are going to have more than one computer on a single ADSL connection, you will need an Ethernet hub in addition to an Ethernet card for each computer. Macs and PCs can be mixed on the same connection without problems.

AZnetgate will be happy to install your ADSL service for you. Or our highly experienced technical support staff can help you install and configure your Internet connection.

 


AZnetgate LLC.
P.O. Box 24313
Phoenix, AZ. 85074
(602)889-0411
info@aznetgate.net

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